Should you no longer be able to take part in the Gravel Burn, for whatever reason, you can either cancel, defer into the following year or find another rider to take over your entry.

CANCELLATION OF RACE ENTRY

To avoid cancellation fees, we recommend you do a substitution.

Should you wish to cancel your race entry, the below fees apply. Please note that fees for cancellation of motorhomes and other Optional Extras are in addition to fees for race entry cancellation:

• Before 1 April: ZAR 1 500 / USD 100 / or transfer your entry into 2026 (riders are liable for any difference in entry fee)
• Between 1 April – 31 July: ZAR 10 000 / USD 750 / or transfer your entry into 2026 (riders are liable for any difference in entry fee)
• After 31 July: The Gravel Burn is an event that most riders prepare for over several months. Therefore cancellations and requests to transfer into 2026 received after 31 July are strictly only accepted if we can fill the spot off the waiting list. Should the cancellation be accepted the applicable fee is ZAR 10 000 / USD 750. Riders are liable for any difference in entry fee if granted a transfer into 2026.

We highly recommend that riders take out private travel insurance to cover any cancellation costs.

No refund will be payable if a rider’s entry is cancelled by the race organisers due to ineligibility under the race rules (e.g. being found guilty of a doping offence, not meeting the necessary age requirements, international riders purchasing a ZAR entry).

SUBSTITUTIONS

If you have a rider that is taking over your entry, the financial transaction between you and the other rider is private, i.e. it is between the two of you to agree on the price. Once you received the funds from the other rider, you can transfer your entry via the Quicket ticketing platform:

• Login to quicket.co.za with the email used for purchase.
• Go to My Tickets (top right corner, drop down under your name).
• Select Gravel Burn Tickets and choose Transfer Tickets.
• Select the entry and if applicable optional extras you want to transfer. (Note: Once transferred, the entry legally belongs to the recipient, and you forfeit any financial claims. Ensure you have received payment from the person you are transferring to.)

Alternatively you can email [email protected] with the details of the rider that you wish to transfer your entry to.

Online substitutions close on 15 September. Any substitutions after 15 September attract a substitution fee of ZAR 1500 / USD 100. Please email [email protected]

Please note that we will do our best to update any personalised items to the new rider, but this cannot be guaranteed and a generic item might be provided instead.